Privacy Policy

 

Privacy Policy – Studviz

Last updated: September 3, 2026

At Studviz, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Studviz.com, our applications, services, and related features.

By using Studviz, you acknowledge the processing of your personal data as described in this Privacy Policy.

1. Who We Are

Studviz is the data controller responsible for the processing of your personal data in connection with our services.

Responsible Party / Operator: Hope Amomonpon

Address: Nussdorfer Straße 60, A-1090 Wien

Email: support@studviz.com

Website: Studviz.com

If you have any questions about how we process your personal data or wish to exercise your privacy rights, you can contact us using the contact details above.

2. What Personal Data We Collect

Depending on how you use Studviz, we may collect and process the following categories of personal data.

 Account Information: When you create an account, we may collect name or username, email address, profile information, password or authentication credentials, account preferences, and profile picture.

 Learning and Usage Information: Courses, subjects, learning materials accessed, learning progress, completed activities, saved content, quiz results, study preferences, and platform interactions.

 Content You Provide: Documents, notes, images, text, files, questions, study materials, or other content you voluntarily submit. (Please do not upload personal or confidential information about other individuals without authorization).

 Technical and Device Information: IP address, browser type/version, operating system, device type, identifiers, language/regional settings, date/time of access, pages accessed, referring website, and error diagnostics.

 Payment Information: Payment status, transaction ID, billing information, subscription details, and limited payment details processed via third-party providers (we do not store complete credit card numbers).

3. How We Use Your Personal Data

We may use personal data to create and manage your account, provide and operate our services, save and display learning progress, process subscriptions and payments, provide customer support, maintain security, prevent fraud, and comply with legal obligations under the GDPR.

4. Legal Bases for Processing

We process your data based on the performance of a contract, compliance with legal obligations, our legitimate interests (such as platform security and troubleshooting), or your explicit consent where required.

5. Cookies and Similar Technologies

Studviz uses cookies and similar technologies to keep you signed in, remember preferences, and analyze traffic. Where legally required, we request your consent before using non-essential cookies.

6. Analytics

We may use analytics services to understand platform usage.

 Current analytics providers: Google Analytics, Plausible, PostHog

7. Artificial Intelligence and Automated Processing

Some features use AI to generate learning materials, summarize content, or answer questions. Users should avoid submitting unnecessary sensitive personal information.

 Current AI providers: AI TOOLs

8. Who We Share Personal Data With

We share data only with trusted third-party service providers (such as hosting, database, authentication, payment, email, and AI providers) bound by appropriate data processing agreements.

9. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are applied, such as EU Standard Contractual Clauses or adequacy decisions.

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal, tax, and accounting requirements.

11. Data Security

We implement appropriate technical and organizational measures (such as encryption, access controls, and secure infrastructure) to protect your personal data.

12. Your Privacy Rights

Under the GDPR, you have the right of access, rectification, erasure, restriction, objection, data portability, and the right to withdraw consent or lodge a complaint with a supervisory authority.

13. Account Deletion

You may request account deletion at any time, which will remove or anonymize your personal data, subject to legal retention obligations.

14. Children’s Privacy

Studviz is not intended for children where applicable law requires parental consent. We delete any data collected from minors without proper authorization.

15. Third-Party Links

Our platform may contain links to third-party services whose privacy practices we are not responsible for.

16. Marketing Communications

If you subscribe to marketing updates, we will send you educational content and news based on your consent, which you can withdraw at any time.

17. Data Breaches

In the event of a personal data breach, we will notify relevant authorities and affected individuals as required by law.

18. Changes to This Privacy Policy

We may update this policy periodically and publish the revised version with an updated date.

19. Contact Us

If you have questions about this Privacy Policy or how Studviz processes your personal data, please contact us:

Studviz

Responsible Party / Operator: Hope Amomonpon

Address: Nussdorfer Straße 60, A-1090 Wien

Email: support@studviz.com

Website: Studviz.com